At QUEST MACHINING & FABRICATION LLC (“Company,” “we,” “our,” or “us”), we are committed to protecting your privacy and maintaining transparency in how personal information is collected, used, stored, and safeguarded when you engage with our machining and fabrication services.
This Privacy Policy explains our information practices and your rights under applicable data-protection laws.
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Information We Collect
We collect only the information necessary to operate our business and meet regulatory obligations, including:
- Contact details (name, phone number, email address)
- Business information
- Project or delivery-related data
- Compliance documentation
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How We Use Information
Personal data is used solely for:
- Service delivery and project coordination
- Regulatory and legal compliance
- Operational communications
- Providing information and offers about equipment financing and business funding you request (any financing application is shared with a financing partner only with your separate authorization)
- Record-keeping and auditing
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SMS Communications
Mobile numbers are collected only with the individual's prior express written opt-in consent. With consent, we send recurring SMS messages, which may include marketing and promotional messages as well as service-related messages, such as:
- Promotional offers and information about our machining and fabrication services
- Equipment financing and business funding offers, rates, and information
- Quotes, project, and scheduling updates
- Service notifications
Opting in to SMS is optional and is never a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance.No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
For more details, please see our SMS Policy and SMS Consent & Opt-Out. -
Information Sharing
We do not sell your personal information. We share information only in the limited circumstances below:
- Equipment financing referrals: Quest Machining & Fabrication LLC is not a lender. If you request financing to purchase equipment, we share the application information you provide with our third-party lending and financing partners for the sole purpose of facilitating your financing request, and only with your authorization. Those partners use your information under their own privacy policies.
- SMS / messaging consent: Your mobile opt-in and SMS consent data is never shared or sold to any third party, lender, or affiliate for their own marketing or promotional purposes.
- Service providers: We may share limited data with vendors who support our operations (such as website hosting and customer service) under confidentiality obligations.
- Legal requirements: We may disclose information where required by law or to protect our legal rights.
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Your Data Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal data
- Request correction or updates
- Request deletion, subject to legal obligations
- Restrict or object to processing
Requests may be submitted to:
📧 compliance@questreachgroup.com -
Security Measures
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
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Cookies & Tracking Technologies
Our website uses cookies to support essential functionality and analytics.
For details about cookie usage and your choices, please review our Cookie Policy.You may disable cookies through your browser settings; however, some features of the site may not function properly if cookies are restricted. -
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
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Contact Us
For questions about this Privacy Policy or our data-handling practices, please contact:
📧 compliance@questreachgroup.com